Ripe

Returns 12

• How can I arrange a return?
• Is there anything I can’t return?
• Can I return sale items?
• What happens if I receive a faulty item?
• How much does it cost to return my order?

View all 12

Exchanges 2

• Can I exchange a purchase for something else?
• Can I exchange a style for a different size?

Refunds 1

• How long will it take to receive my refund?

Shipping Information 4

• How long will it take for my order to arrive?
• I entered my address incorrectly, what do I do?
• Do you offer express shipping?
• Do you ship internationally?

Online Account 5

• What is an online account used for?
• How do I update my details in my online account?
• How do I create an online account?
• I can’t log in to my online account?
• How do I re-set my account password?

Payments 4

• What methods of payment do you accept online?
• What is Zippay and how do I use it?
• Can I use Zippay in one of your stores?
• What happens when I return an item for a refund and have used Zippay?

VIP Program 3

• What is the VIP program?
• How do I become a VIP?
• Can I use my VIP discount on sale items?

Instore Services 2

• How do I book to meet a stylist?
• Do you offer bra fitting services?

GENERAL 4

• How can I arrange a return?
• How do I Subscribe/Unsubscribe to your newsletter?
• What size should I purchase?
• Where can I shop instore?